Pixlr
PRIVACY POLICY - USERS AND VISITORS
We hereby inform you on Our current privacy policies (including our Children’s Privacy Policy below) and practices applicable to the processing of your personal data (“Personal Data”) collected by Pixlr Pte. Ltd. through the website of pixlr.com (the “Website”).
Essential Information
Pixlr (https://pixlr.com/) is one of the websites being operated by the relevant entity within Pixlr Pte. Ltd. which comprises of various legal entities throughout the world.
Pixlr Pte. Ltd. acting as a data controller for the processing of your Personal Data will depend on how you interact with the Website where you are located and on the entity that have a relationship with you, as the case may be. The relevant Pixlr Pte. Ltd. entities are referred to as “Our”, “We” or “Us” in this Privacy Policy.
For any general queries you may contact Us at: info@pixlr.com or by postal mail at 36 Robinson Road, #20-01 City House, Singapore 068877. As an EU citizen, you may also contact Our representative in the EU, RIVACY GmbH, at: info@rivacy.eu or by postal mail at Mexikoring 33, 22297 Hamburg, Germany. As a UK citizen, you may also contact Our representative in the UK, RIVACY Ltd., at St James' Hall, Mill Road, Lancing, West Sussex, England, BN15 0PT.
You may get in touch with Our designated Data Protection Officer at dpo@pixlr.com
What does this Privacy Policy cover?
This Privacy Policy generally describes, inter alia, the Personal Data We may collect from you, the processing of such Personal Data and your rights in relation thereto.
Information We may collect from you
The term Personal Data refers to the data you provide to Us through the Website and may vary depending on the type of relationship you have with Us. Personal Data include:
Browsing data
The information systems and software procedures used to operate this Website acquire personal data as part of their standard functioning. The transmission of such data is an inherent feature of Internet communication protocols. This data category includes, among other things, the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the location of the devices, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.) and other parameters related to the users’ operating system and computer environment.
Registration profile
If you decide to create an account on the Website, you may be required to provide Us your Personal Data such as e-mail address, country and encrypted password with the submission of the registration form. You may also include additional Personal Data such as your username.
Biometric Data
If you decide to use FaceFlip/AI Face Swap or such similar tool on the Website or via our Applications (as defined under the section "Mobile Applications or Mobile Website" below)("AI Face Tools"), you may be required to provide us pictures or photos containing your biometric data i.e facial geometry. The provision of such pictures or photos are only for the sole purpose to allow the Website to create the output created by the AI Face Tools. We do not store, collect or use your facial features for any other purposes.
Financial information and billing details
If you purchase or subscribe any of Our products and/or services, you will also be required to provide Us Personal Data related to payments and billing, including card number, card holder name, card expiry date and CVC/CVV/CID. We do not store credit card details. Upon the completion of the purchase of Our products and/or services, We collect transaction details from the payment gateway provider only.
Details under the “Contact Us” section
When you contact Us through info@pixlr.com, creators@pixlr.com, education@pixlr.com or legal@pixlr.com, you may be required to provide Us your Personal Data such as name, email address and, at your own discretion, other information you decide to share with Us, that We may collect from you.
Cookies
We use cookies and similar technologies or tools to collect information about your activities on Our Website, including to use social media features or services on Our Website which may enable you to connect with Our social media page or share any promotional activities with your friends and social networks. Detailed information on the cookies We use and the purpose for which We use them are set out in Our Cookie Policy.
How do We use your information and why?
Your Personal Data will be collected and processed for the following purposes:
| Categories of data: | Purposes of processing | Legal basis: |
|---|---|---|
| Browsing data | To extract statistical information on service usage (most visited pages, visitors by time/date, geographical areas of origin, etc.) and to check the functioning of the services. | It is Pixlr Pte. Ltd.’s legitimate interest to analyse and improve the performance of its services and to prevent crimes and frauds (Art. 6(1)(f) of the GDPR). We will analyse your Personal Data in order to improve Our services and your experience with Our Website (where your consent is not required, Art. 6(1)(a) of the GDPR). |
| Registration/creation of the profile | To process the creation of your account and profile on the Website and to provide or allow you to access certain areas, functions and features of Our Website. | Necessary for the performance of a contract to which you are party or in order to take steps at your prior to entering into a contract (Art. 6(1)(b) of the GDPR). |
| Biographical data, Facial Geometry, financial information and billing details | To provide you with the products and/or services you purchased or subscribed to, as well as processing transactions and payments in connection therewith. | Necessary for the performance of a contract to which you are party or in order to take steps at your prior to entering into a contract (Art. 6(1)(b) of the GDPR). |
| For administrative purposes connected with the performance of the commercial relationship with you or the fulfillment of legal requirements (e.g., accounting or tax requirements) or for complying with any requests from the competent authorities. | Compliance with a legal obligation to which We are subject (Art. 6(1)(c) of the GDPR) or, in the event there is no such legal obligation, Our legitimate interest to keep adequate records in connection with the execution of the commercial relationship (Art. 6(1)(f) of the GDPR). | |
| To share the Personal Data with the other Pixlr Pte. Ltd. companies within the European Economic Area (EEA) for internal administrative and accounting purposes. | It is Pixlr Pte. Ltd.'s legitimate interest for transmitting Personal Data within the group of undertakings for internal administrative purposes, including the processing of customers’ Personal Data (Art. 6(1)(f) of the GDPR). | |
| Account and contact details | To contact you with information about current or new products, commercial opportunities, promotions and services or events sponsored by us that may be deemed to be of interest to you, as well as to verify customer satisfaction and to carry out market research, analysis and surveys, and also to allow you to participate into prize contests, rewards, trips and/or receive gifts. | Your consent (Art. 6(1)(a) of the GDPR). |
| To respond to your queries and questions and to provide any information you require (e.g., information and suggestion about products) in the “Contact Us” section. | It is Pixlr Pte. Ltd.’s legitimate interest to provide customer service and respond to your queries (Art. 6(1)(f) of the GDPR). | |
| To contact you with information about other products owned by Us that may deem interest to you. | Your consent (Art. 6(1)(a) of the GDPR). |
The submission of your Personal Data is not mandatory. Any refusal to provide the consent will not have any effect other than Our inability to provide you the products and/or services. In such situation, We shall not be liable for any losses, liabilities and damages whatsoever and howsoever arising thereof. At any time, you have the right to withdraw your consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before the withdrawal.
Information We may share and data recipients
Your Personal Data are processed by Our personnel and, if necessary or functional to fulfilling the purposes indicated above, your Personal Data may be processed by third parties that may be appointed by Us as data processors. Notwithstanding this, facial geometry will not be shared to any third parties
The categories of recipients to whom your Personal Data may be disclosed to are as follows:
a. third parties such as (i) IT providers; (ii) financial institutions or payment gateway providers in connection with the processing of financial and payment information; (iii) marketing agencies to carry out marketing campaigns, surveys and promotions; (iv) legal, accounting, tax, labour consultants and other professionals; and (v) other Pixlr Pte. Ltd. companies within the European Economic Area (EEA); and
b. public entities and authorities, exclusively for the purpose of fulfilling legal and regulatory obligations.
Under certain circumstances, your Personal Data may be transferred outside the European Economic Area (EEA) to other Pixlr Pte. Ltd. companies or to third party's data processors. In such cases, We ensure that We have adopted appropriate safeguards, including binding corporate rules or standard data protection clauses adopted by the European Commission, in order to guarantee the data subjects with an adequate level of protection. You may obtain a copy of these appropriate or suitable safeguards when contacting Us at the contact details above.
Retention of your Personal Data
Data are retained as long as necessary for the performance of the services provided by the Website and to comply with legal obligations (including, auditing or taxation purposes), to meet regulatory requirements, resolve disputes, maintain security, and/or to prevent frauds and abuse.
In relation to Personal Data of your profile, We will retain the same as long as your account with Us is still active. If you choose to close the account or if your account is closed, We will delete your Personal Data and information within thirty (30) days. This is without prejudice to Our right to retain the information (such as username and transaction details) to comply with legal obligations, prevent frauds and protect Our legal interest.
Security
We treat the security for all information submitted or provided by you to Us seriously and is of importance to Us. We will take reasonable steps to protect or secure this data, including your Personal Data. Accordingly, We may require Our employees or third-party service providers to assist Us in implementing or applying appropriate securities measures (such as firewalls, penetration testing and etc). You are also advised not to disclose and secure your own username and password.
Your Rights
You have the right to obtain from Us confirmation whether your Personal Data are being processed by Us, and, in said circumstances, you have the right to request access to and rectification or erasure of the same or restriction of processing, and to object to the processing at any time, as well as under certain circumstances the right to data portability. With respect to the data portability, you have the right to receive your Personal Data in a structured, commonly used and machine-readable format and to request the transmission of said data.
With respect to the right to object where the processing is based on Our legitimate interest, you can object to the processing at any time and We will cease processing your Personal Data unless we have a compelling legitimate reason to continue such processing or where the processing is needed for legal reasons. In addition, you can object to the processing of your Personal Data in the circumstance such as where We are processing the Personal Data for direct marketing purposes.
If you have subscribed to or opted-in to receive Our marketing communications you can opt-out at any time through the “Settings” section, free of charge, requesting that your Personal Data not be used for marketing purposes.
You may exercise any of the above rights by contacting Us at info@pixlr.com or by postal mail at 36 Robinson Road, #20-01 City House, Singapore 068877. As an EU citizen, you may also contact Our representative in the EU, RIVACY GmbH, at Mexikoring 33, 22297 Hamburg, Germany. As a UK citizen, you may also contact Our representative in the UK, RIVACY Ltd., at St James' Hall, Mill Road, Lancing, West Sussex, England, BN15 0PT.
You have the right to lodge a complaint with a supervisory authority.
Links to Third Party Website(s)
Our Website or any products/services being rendered to you may contain links to other websites that are not operated by Us and whose privacy practices may differ from Us. If you click on a third-party link, you may be directed to the thirdparty website. Any submission of your Personal Data to any of those third-party websites will be governed by the relevant third-parties’ privacy policies. We have no control and shall not assume any responsibilities howsoever arising thereof and We strongly advise you to carefully read the privacy policies prior to the disclosure of any information.
Advertising
We may, from time to time, partner with a third party to display Our or a third party’s advertisement(s) on Our Website or engage a third party to manage Our advertising on Our Website. For more detailed information, please refer to Our Cookie Policy.
Mobile Applications or Mobile Website
We may provide Our products or services to you via our mobile applications or mobile website that is designed to be used on mobile computing devices (the “Applications”). You may be required to log in to Our mobile applications or mobile website with your username and password in order to allow you to associate with the user account you have created on Our Website. The processing of Personal Data information therein will also be governed in accordance with this Privacy Policy and Our Cookie Policy.
In addition to the above, you may opt-out of personalised advertising by adjusting the settings on your mobile device.
-
For iOS mobile devices:
Go to "Settings" on your mobile device > scroll down to "Privacy" > select "Advertising" > turn on "Limit Ad Tracking".
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For Android mobile devices:
Go to "Settings" on your mobile device > scroll down to "Google" > select "Ads" > turn on "Opt-out of Ads personalisation".
Please be aware that such an opt-out will disable all personalised ads on applications which use IDFA and Google Android Advertising ID. This does not mean you will not see advertisement. You will see advertisements that are not personalised to you.
Google Workspace APIs
We will utilize the Google Workspace APIs to accurately display content from your Google Docs, Slides, Drive, and email applications. This functionality allows you to select, edit, and save images directly on Our Website, with the changes being reflected in the original source, enabling you to continue your tasks seamlessly. We hereby confirm that we will not use any data obtained through the Google Workspace APIs for the purpose of developing, improving, or training generalized artificial intelligence (AI) or machine learning (ML) models
Contact Us
If you: (i) have any questions, queries, inquiries or comments on Our Privacy Policy; (ii) have any concerns about how We process your Personal Data; (iii) would like to opt out of direct marketing activities; (iv) would like Us to update information or preferences you have provided to Us; or (v) have any other issues relating to this Privacy Policy, you may also get in touch with Our designated Data Protection Officer at dpo@pixlr.com
Changes to this Privacy Policy
We will keep this Privacy Policy under regular review, and We may update this Privacy Policy from time to time. The updated version shall apply and supersede all previous versions. Hence, it is advisable that you check this Privacy Policy on a regular basis.
CHILDREN’S PRIVACY POLICY (PIXLR FOR EDUCATION)
This Children’s Privacy Policy explains Our information collection, use, consent practices, disclosure and retention with respect to personal data (“Personal Data”) provided by the child (“Child” or “Children”) through the website of pixlr.com (the “Website”).
This Children’s Privacy Policy is in accordance with the United States Children’s Online Privacy Protection Act (“COPPA”) and the European Union’s General Data Protection Regulation (“GDPR”), and outlines our practices in the United States and the European Union regarding Children’s Personal Data.
Essential Information
For the purposes of processing of the Personal Data relating to Children on the Website, the relevant entity acting as data controller is Pixlr Lab Pte. Ltd. “Our”, “We” or “Us” in this Children's Privacy Policy shall mean Pixlr Lab Pte. Ltd.
For any general queries you may contact Us at: education@pixlr.com.
Personal Data We May Collect from the Child
The term Personal Data refers to the data the Child provides to Us through the Website including:
Browsing Data
The information systems and software procedures used to operate this Website which acquire Personal Data as part of their standard functioning. The transmission of such Personal Data is an inherent feature of Internet communication protocols. This Personal Data category includes, among other things, the IP addresses and/or the domain names of the computers and terminal equipment used by the Child, the location of the devices, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.) and other parameters related to the Child’s operating system and computer environment.
Registration Profile
If a Child decides to create an account on the Website, We require the Child to provide Us the following information such as name, school name, location, level of education, e-mail address, country and a password which shall be encrypted.
Photos and Content
Our service involves photo editing products and the Child may include photographs of themselves (or other individuals) onto the product and stored locally within the web browser. We do not upload nor store any photographs or content nor make any of the content accessible to the public.
How We Collect the Personal Data
We use cookies and similar technologies or tools to collect information about the Child’s activities on Our Website, including using social media features or services on Our Website which may enable the Child to connect with Our social media page or share any promotional activities with their friends and social networks. Detailed information on the cookies We use and the purpose for which We use them are set out in Our Cookie Policy (https://pixlr.com/cookie-policy).
How We Use the Personal Data
The Personal Data will be collected and processed for the purposes as stated in Our Pixlr Privacy Policy as stated above. We will not use the Personal Data for any purposes other than those authorised under the Pixlr Privacy Policy.
How do We Get Consent from Teachers and School Administrators for School-Based Activities
We allow teachers and school administrators to consent instead of parent(s) or legal guardian(s) for the collection of Personal Data from the Child with respect to their school-based activities.
How Teachers and School Administrators Access, Change or Delete the Personal Data of the Child
Teachers and school administrators may at any time access or make changes to the Child’s account or personal information the We have collected online from the Child.
At any time, teachers and school administrators can also refuse to permit Us to collect further Personal Data from the Child, and can request that We delete from Our records the Personal Data We have collected in connection with that account.
Teachers and school administrators can request access to, change and/or delete the Child’s Personal Data by contacting Us at education@pixlr.com. For the Child’s protection, We may need to verify the identity of the teacher or school administrator before implementing any request of access, change or deletion of the Personal Data of the Child.
How Teachers or School Administrators Raise Other Questions or Concerns
If teachers or school administrators have any questions or concerns about the Child’s use or the Website, We encourage the teachers or school administrators to contact Us at education@pixlr.com.
Disclosure of the Personal Data and Data Recipients
We will only disclose the Personal Data in accordance with Our Pixlr Privacy Policy as stated above. We will not disclose the Personal Data for any purposes other than those authorised under the Pixlr Privacy Policy.
Retention of The Personal Data
The Child’s Personal Data will be retained in accordance with Our Pixlr Privacy Policy as stated above.
If the Child chooses to close the account or if the account is closed, We will delete the Child's Personal Data and information within thirty (30) days. This is without prejudice to Our right to retain the information (such as username and transaction details) to comply with legal obligations, prevent frauds and protect Our legal interest.
Security
We treat the security of all Personal Data submitted or provided by the Child to Us seriously and of utmost importance. We shall take reasonable steps to protect or secure the Personal Data. Accordingly, We may require Our employees or third-party service providers to assist Us in implementing or applying appropriate securities measures (such as firewalls, penetration testing and etc). Children are advised to not disclose and to keep secure their own username and password at all times.
Contact Us
If the Child and/or the teacher or administrator may have any other issues relating to this Children’s Privacy Policy, the Child and/or the teacher or administrator may get in touch with us at education@pixlr.com.
Changes to this Children’s Privacy Policy
We will keep this Children’s Privacy Policy under regular review, and may update this Children’s Privacy Policy from time to time. The updated version shall apply and supersede all previous versions.
Last updated: 13 May 2026